"What I will spend this year with EG will save me 3-4 times that amount in Atlassian licensing." Richard Lane
$1M+
38%
36%
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LOCATION
COMPANY SIZE
ATLASSIAN USERS
Zip | Licensing How Elegance Group saved Zip $1M USD
Initial Apprehensions Dispelled
To begin with, I was somewhat apprehensive about using an Atlassian Partner; my concern was that they would see me as a blank chequebook. That hasn’t been my experience, my experience with the partner program has been very good. - Richard Lane | Director, Security & Global IT, Zip
Identifying the Challenge
ZipMoney Payments noticed a pattern of significant cost increases happening across their Atlassian Products month on month and needed to take control of the situation.
Licensing Audit and Consolidation
After business acquisitions, ZipMoney also acquired multiple Atlassian instances, and employees were consuming licenses across multiple domains. Elegance Group performed a licensing audit to obtain a baseline of licensing distribution and utilization. This resulted in engaging Elegance Group to consolidate all user accounts to ZipCo organization domains, removing duplicate accounts.
Transition to Enterprise License
An important transition for ZipMoney was to move from Standard instances of Atlassian products to an Enterprise license, leveraging the multi-site feature to reduce overall costs as well as utilizing native features available with Enterprise tier products, removing the need for multiple existing add-ons, with further cost reductions.
Operational Enhancements
Additionally, as per Elegance Group's recommendations, licensing billing was changed from monthly to annual. ZipMoney introduced a governance structure and streamlined the process for provisioning Atlassian licensing, initially managed by Elegance Group.
Testimonial and Cost Savings
"To begin with, I was somewhat apprehensive about using an Atlassian Partner; my concern was that they would see me as a blank chequebook. That hasn’t been my experience, my experience with the partner program has been very good. When I joined the company, our US instance of Atlassian with 150 devs had about 600 users, our Australian instance had about 800 users, we had about 6 Statuspages, 6 Opsgenies, 2 Confluences, 2 Jiras, and the list goes on. The goal was to get the global multinational onto a single set of tools, and this was not easy - we tried to do this clean up internally.
EG did some spend analysis on our environment and figured out we were spending about US$550k/year. EG figured out that through a basic clean-up, some consolidation and a migration to enterprise licenses, we could drop this by about US$220k/year. In reality, it was very challenging work to do - we tried ourselves. Our team broke it once, backed out, and engaged Elegance Group who moved it the second time. We’re now in the process of moving the 6 OpsGenie instances down to probably 2 JSM Premium instances - that’s savings us over US$80k/year in OpsGenie licenses in exchange for about US$35-40k upgrade to the JSM licence. Again, it does end up being really complicated work - even with some really good IT automation engineers in my team, we struggled to do it internally.
After overcoming my initial concerns of being a blank chequebook - there were a number of things where it just made sense to pay EG to do it because they can do it far faster than my team can do it, and it lets my team go and work on other stuff. EG identified 5 or 6 add-ons we were paying for that were now not necessary due to the built-in functionality with the Enterprise upgrade of Jira/Confluence. That was about US$50k/year savings by eliminating those add-on subscriptions.
So in summary, what I will spend this year with EG will save me 3-4 times that amount in Atlassian licensing. But it has also led me to moving to Enterprise, consolidating and retiring a lot of other products."
Streamlining Your Licensing Process
If by reading this, you feel that you are in a similar situation, please get in touch, and we can help streamline the process for you.
A dedicated licensing expert will manage all aspects of the licensing process; from a high-level overview to the depths of an audit on usage and spend. Our licensing team works closely with delivery teams to ensure your staff are never short of a seat.
Atlassian Products and marketplace apps are evolving at a rapid rate, often quicker than users can keep up. It takes a significant and regular investment of time to be across features, integrations, suitability, alternatives, and pricing for each product and user tier (i.e. Standard, Premium, Enterprise). Because we manage a variety of licensing use-cases around the world, we’re regularly exposed to the challenges and complexities of these changes and what they mean for our clients.