Challenge: Outdated Server Instances and Expired Maintenance

Kordia was facing the challenge of their server instances of Atlassian Products (Jira Software, Jira Service Management, and Confluence) reaching end-of-life, with an already expired maintenance solution.

In-House Migration and Partner Approach

After initial exploration, testing, and resolving immediate issues of an in-house migration, Kordia decided to approach an Atlassian partner to take on further technical analysis and finalize the technical outputs to ensure the successful migration from server to cloud, with an additional set up SSO from LDAP.

Elegance Group's Strategic Involvement

Elegance Group took on the heavy lifting and devised a bespoke change plan to reduce the risk of data loss, workforce interruptions, and unforeseen complexities. With careful change and release management, deliberate coordination of end-user communications, we turned a complex migration into a simplified set of activities for Kordia to carry out in partnership with us.

Empowering Kordia: Expertise and Guidance

During the migration, we provided our expertise and guidance to empower and encourage Kordia staff to work alongside us, build their understanding, and grow their confidence in the process and ownership of their tooling platform.

Additional Wins & ROI

• More than $100,000 USD savings in licensing costs
• Optimization and rationalization of user accounts in the new Atlassian Cloud site
• Increased security through adoption of SAML SSO