Managed Services and Support

One of our most popular services that acts as a general capability and resource that our clients can treat as the best of both outsourced and in-house worlds.

Allows businesses without the time or specialist knowledge to address the ongoing need to maintain consistency in design patterns, utilisation and evolution of their tools.

Quick-wins, point solutions and working through a backlog of improvements can be achieved with this service, alongside the assurance of rapid real-time specialised support at your fingertips.

Benefits

  • Centralised administration and managed services of your Atlassian ecosystem in a streamlined, timely and cost-effective manner.

  • We leverage a nuanced understanding of your needs alongside Atlassian partner access and product knowledge to deliver Enterprise governance of your SaaS toolset, in alignment with your evolving tooling roadmap.

  • Reduce the workload and additional knowledge requirements of key personnel and administrators when administering Atlassian products.

  • Free up critical workloads an invest in a standardised custom service platform to facilitate all Atlassian requests.

  • Assure your people with real-time on-demand or retained user, technical, platform and point-solution support.

Our expertise in agile methodology, modern ways-of-working and ITSM is combined with our practical Jira Core, Jira Software, Jira Service Management, Confluence, Insights CMDB, Advanced Roadmaps, Jira Align, Tempo, Automation and Power BI capabilities.