Knowledge and Upskill

Often delivered in conjunction with optimisation/automation and solution design/delivery services, we bridge knowledge gaps in your team for operation of the tools in general and how they are specifically the implemented in client organisations.

We empower end-users directly and build your knowledge and design materials directly into Confluence and your test/training environment platforms. We train-the-trainers and provide in-depth self-sufficiency training for your administrators and internal champions.

Benefits

  • Become more self-sufficient and less vendor-dependent by up-skilling your workforce on your tooling, solution and processes.

  • Create and continuously evolve transferrable organisational knowledge

  • Reduce passive or managed services costs through one-off training or training programs tailored to your teams, ways of working, and value stream.

  • Drive empowerment across the business, induce creativity and observe productivity increases. Do more with less.

Our expertise in agile methodology, modern ways-of-working and ITSM is combined with our practical Jira Core, Jira Software, Jira Service Management, Confluence, Insights CMDB, Advanced Roadmaps, Jira Align, Tempo, Automation and Power BI capabilities.